Effective August 15, 2012
The following return policy applies to
(i) All purchases of Corporate Infocom Pvt LTd.'s products purchased online directly from www.Seoschool.co.in website referred here as SEOSCHOOL,
(ii) Directly or indirectly from website www.cipl.net.in or
(iii) Through affiliates/reseller associates/retail distributers or Corporate Infocom Pvt LTD representatives are selling SEOSCHOOL product(s).
The following policy does not apply to any purchases of SEOSCHOOL's products made from a third party reseller. All purchases of SEOSCHOOL's products from a third party reseller must be returned to the reseller where the product was originally purchased, not directly to SEOSCHOOL.
SEOSCHOOL Online Subscriptions
All SEOSCHOOL Online subscriptions are non-refundable. Click here to read the Online Subscription Services Warranty.
EDUCARD/S returns are accepted up to 30 days after you receive your product for a full refund for products that are returned where the factory seal is unbroken and the product is in new condition. For example Educard must be in their original factory sealed packaging to receive a full refund. Any product that is opened and/or the factory seal is broken is not eligible for a refund.
You may preview any of our tutorials for free prior to purchasing them via SEOSCHOOL Online. Ask any Reseller associate/Retail Distributer associate/Affiliate for a guest pass.
Closeout Specials, Discontinued Products or Specific Promotions
Closeout specials or discontinued products are not eligible for a return or exchange at any time.
We will exchange a defective EDUCARD for a new copy of the same item up to 10 days from the time you purchased your product.
We will exchange an item that we erroneously shipped to you for the correct item up to 10 days from the time you received your product.
SEOSCHOOL does not warrant that the functions contained in SEOSCHOOL's products will meet your requirements or that the operation of the products will be uninterrupted or error free. However, when the SEOSCHOOL product is furnished on a tangible medium, SEOSCHOOL warrants the medium to be free from defects in materials and workmanship under normal use.
In all instances above, shipping costs are non-refundable. For defective products or shipments that are a result of our error, contact us for a postage-paid return label.
Follow these steps to return merchandise by mail:
Contact us at +91-11-43042384/94, or via email at support@SEOSchool.com to receive your Return Authorization Number (RA Number). A Returns Specialist will contact you within 24 hours (weekends and holidays excluded from 24 hour period) hours. Once the RA Number has been issued, it will be valid for 14 business days (for domestic INDIAN returns), 90 business days (for international returns).
Package your return item(s) securely; using the same package it came in, if possible.
Indicate the reason for your return, the nature of any defect, and the RA Number on your packing slip. On the outside of the package, write the RA Number clearly. Any package received without the RA Number on the outside of the package will be refused.
It is recommended that you send returned items via an insured traceable carrier. SEOSCHOOL is not responsible for lost or damaged returns.
Ship the return to:
CORPORATE INFOCOM PVT LTD.
Attention: Returns Department
35, 2nd Floor, Patparganj Industrial Area, New Delhi 110092. (INDIA)
Please allow up to ten business days for returns to be processed from the time we receive your returned product(s). Your credit card used for payment will be automatically refunded, less any applicable shipping fees.
For additional questions regarding our return policy or to verify your product is eligible for return, please contact SEOSCHOOL directly.
Phone +91-11-43042384/94, Email support@SEOSchool.co.in